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Free Shipping (U.S. Orders)
We’re excited to offer FREE standard shipping on all U.S. orders.
- Delivery Time: Orders take approximately 3-4 business days for delivery, plus an additional 1-2 business days for processing.
- Processing: Orders are processed Monday through Friday, excluding holidays.
For more detail visit our full Shipping Policy.
We also ship internationally! Please note the following for international orders:
- Shipping Costs: Shipping rates are calculated at checkout based on the destination and package weight.
- Delivery Time: Depending on the destination, international orders typically take 7-21 business days for standard shipping. Expedited shipping options may be available at checkout.
- Customs Fees: International customers are responsible for any applicable customs duties, taxes, or import fees. These vary by country and are not included in our shipping rates.
- Processing Time: International orders are processed within 1-2 business days.
For more information, visit our full International Shipping Policy.
Easy Return
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Click here for more details.
We would love to hear from you!
🪴 SmileyPots 🪴
Contact us directly and we will get back to you as soon as possible.
sara@smileypots.com
Hey there! Looks like you have a question. We'll gladly answer it for you. We suggest checking out the FAQ section as pretty much every question is answered there.
You may also reach us at the following contact details:
Business Hours -
- Monday - Friday - 8am to 6pm PST.
- Saturday - Sunday - 9am to 7pm PST
- Public Holidays - Closed.
- Address - 600 S Curson Ave Unit 609 Los Angeles, CA 90036
- Email - sara@smileypots.com
- Phone - +1 954-394-3143
We'll respond to emails within 12-24 hours PST of receiving it Monday–Sunday if it's not a holiday.